Manage invitations
Track each invitation's status, resend the email, make a new link or revoke it.
On this page
The Invitations section of People lists every invitation with the name, email, what it grants and when it expires. Refresh reloads the list.
Statuses
| Status | Meaning |
|---|---|
| pending | Sent or created, not yet accepted. |
| sending | The email is being delivered. The row says Delivery is in progress. Retry after five minutes if it does not finish. |
| failed | The email could not be sent. The reason shows under the row. Use Retry email. |
| accepted | The person joined. Their account is now listed under Staff or Families. |
| revoked | You withdrew it. The link no longer works. |
| expired | Seven days passed without acceptance. |
Actions
- Resend email (pending) or Retry email (sending, failed or expired) sends the email again and confirms with Invitation email sent.
- New link creates a fresh link and cancels the previous one: New invitation link is ready. The previous link no longer works. Copy it with Copy link.
- Revoke invitation asks Revoke invitation? and explains that the invitation will no longer grant access. The person can be invited again later.