Accept your invitation
Open the link from your invitation email, create your account with the same email address, and confirm your access.
On this page
An administrator invites you by email or by sharing a link. Either way the invitation is tied to one email address and works for seven days. Opening it takes you to Join your school workspace.
First time here
- Open the invitation link. It arrives in an email with your school’s name in the invitation, or your administrator sends you the link directly.
- Create your account with the same email address the invitation was sent to. You will receive a code to confirm the address.
- The page shows Confirming your access… and then Your access is ready.
- Choose Open workspace.
What the invitation includes
Your administrator sets your role, and for teachers the programs you are assigned to, and for parents the children linked to you. You do not choose these yourself. If something is missing after you join, ask the school to edit your access.
Messages you might see
| Message | What it means | What to do |
|---|---|---|
| Sign in with the verified email address this invitation was sent to. | You are signed in with a different account than the one invited. | Choose Sign out and use another account, then open the link again and use the invited address. |
| Invitation expired or revoked. | Seven days passed, or an administrator withdrew the invitation. | Ask the school for a new invitation. |
| No active invitation was found for this account. | The link is not connected to an open invitation. | Ask the school to check the invitation in People and resend it. |
| This person already has an account. An administrator must edit their access. | Your address already has school access. | Sign in normally. If something is missing, ask the school to edit your access. |
| Could not connect. Please retry. | The page could not reach the school's service. | Check your connection and choose Retry invitation. |